PostureLens

AI-powered posture monitoring — your daily posture coach.

Support

For any questions, feedback, bug reports, or refund requests, please email us:

We typically respond within 24–48 hours.

Frequently Asked Questions

How does PostureLens measure my posture?

PostureLens uses your device's camera and on-device AI (Google MediaPipe) to detect facial landmarks and calculate your Craniovertebral Angle (CVA), a clinical measure of forward head posture. All processing happens entirely on your device — no camera data ever leaves your phone.

Is my camera data sent to any server?

No. PostureLens does not transmit camera footage, images, video, or facial landmark data to any server or third party. All AI processing runs locally on your device through bundled MediaPipe libraries.

How do I cancel my subscription?

You can manage or cancel your subscription anytime through your platform store:

iPhone/iPad: Settings → [Your Name] → Subscriptions → PostureLens
Android: Google Play Store → Profile icon → Payments & subscriptions → Subscriptions → PostureLens

How do I request a refund?

Refunds are handled by the platform store (Apple or Google). For Apple: reportaproblem.apple.com. For Google Play, use the Play Store refund flow within 48 hours of purchase, or contact us for assistance.

PostureLens is a posture awareness tool, not a medical device.

If you have severe or persistent neck pain, please consult a qualified healthcare professional. PostureLens does not diagnose or treat any medical condition.